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Course Details


Implementing Cisco Unified Messaging (IUM )


Who should attend

  • Customer
  • Channel Partners/Resellers
  • Employee

Course certification

This course is part of the following Certifications:

  • CCIE Voice (CCIEV Voice)
  • Cisco Unity Design Specialist
  • Cisco Unity Support Specialist

Prerequisites

Students entering this course should have the following qualification:
Solid understanding of Microsoft Windows, Microsoft Exchange, or IBM Lotus Domino. Ability to competently program at least one telephone switching equipment (i.e., Cisco CallManager, NEC NEAX 2000 or 2400, Avaya Definity series, etc.

Course Objectives

Implementing Cisco Unified Messaging (IUM) v5.0, formerly Cisco Unified Communications System Engineer (UCSE) provides students with best practice information on how to administer, install, configure, operate, and maintain a Cisco Unity system in either a stand-alone voice mail or unified messaging environment, as well lessons on Cisco Unity Connection. . IUM is a 5-day instructor-led (ILT) course with hands-on lab activities. It is one of two courses recommended for individuals seeking qualification for the Cisco Unity Support Specialisation.

Course Contents

Implementing Cisco Unified Messaging (IUM) v5.0, formerly Cisco Unified Communications System Engineer (UCSE) provides students with best practice information on how to administer, install, configure, operate, and maintain a Cisco Unity system in either a stand-alone voice mail or unified messaging environment, as well lessons on Cisco Unity Connection. . IUM is a 5-day instructor-led (ILT) course with hands-on lab activities. It is one of two courses recommended for individuals seeking qualification for the Cisco Unity Support Specialisation.


Module 1: An Overview of a Cisco Unified Communications System
Module 2: Unity Connection
Module 3: Cisco Unified Communications General Setup
Module 4: Unified Communications Subscribers: A Complete Reference
Module 5: Unified Communications System Monitoring and Maintenance

Price  (excl. VAT): £ 1850 GBP 

Duration: 5 days

Dates: Weekly

Online Training: Available

LOCATIONS

Locations : Cities as shown below
United States
  • Anchorage, AK
  • Little Rock, AR
  • Phoenix, AZ
  • Tempe, AZ
  • Tucson, AZ
  • Anaheim, CA
  • Burbank, CA
  • Glendale, CA
  • Irvine, CA
  • Los Angeles, CA
  • Mountain View, CA
  • Redwood City, CA
  • Sacramento, CA
  • San Diego, CA
  • San Francisco, CA
  • San Jose, CA
  • Santa Clara, CA
  • Denver, CO
  • Hartford, CT
  • Washington, DC
  • Ft. Lauderdale, FL
  • Jacksonville, FL
  • Miami, FL
  • Orlando, FL
  • Tampa, FL
  • Atlanta, GA
  • Honolulu, HI
  • Boise, ID
  • Chicago, IL
  • Chicago (Schaumburg)
  • Oakbrook, IL
  • Indianapolis, IN
  • Kankas City, KS
  • Louisville, KY
  • New Orleans, LA
  • Boston, MA
  • Boxborough, MA
  • Westford, MA
  • Baltimore, MD
  • Columbia, MD
  • Elkridge, MD
  • Rockville, MD
  • Detroit, MI
  • Minneapolis, MN
  • St. Louis, MO
  • Charlotte, NC
  • Raleigh / Durham, NC
  • Omaha, NE
  • Edison, NJ
  • Montvale, NJ
  • Edison / Morristown, NJ
  • Albuquerque, NM
  • Las Vegas, NV
  • Reno, NV
  • Albany, NY
  • New York, NY
  • Rochester, NY
  • Cincinnati, OH
  • Cleveland, OH
  • Columbus, OH
  • Oklahoma City, OK
  • Portland, OR
  • Philadelphia, PA
  • Pittsburgh, PA
  • Nashville, TN
  • Austin, TX
  • Dallas, TX
  • Houston, TX
  • Richardson, TX
  • San Antonio, TX
  • Salt Lake City, UT
  • Dulles, VA
  • Herndon / Reston, VA
  • Norfolk, VA
  • Richmond, VA
  • Tysons Corner, VA
  • Seattle, WA
  • Milwaukee, WI

Canada
  • Calgary, AB
  • Edmonton, AB
  • Vancouver, BC
  • Winnipeg, MB
  • St. John's, NL
  • Halifax, NS
  • Mississauga , ON
  • Ottawa, PM
  • Toronto, ON
  • Montreal, QC
  • Quebec City, QC
  • Regina, SK

United Kingdom
  • London
  • Wakefield
  • Coventry
  • Wokingham
  • Birmingham
  • Manchester
  • Liverpool
  • Leeds
  • Newcastle
  • Bristol
  • Cardiff
  • Reading
  • Milton Keynes
  • Exeter
  • Glasgow
  • Edinburgh
  • Aberdeen
  • Belfast
  • Online

Ireland
  • Dublin
  • Shannon
  • Cork
  • Galway
  • Limerick
  • Sligo

South Africa
  • Johannesburg
  • Cape Town
  • Durban
  • Germiston
  • Pretoria
  • Port Elizabeth
  • Bloemfontein

Singapore
  • Singapore

New Zealand
  • Auckland
  • Wellington
  • Christchurch
  • Hamilton
  • Tauranga
  • Dunedin

HongKong
  • Hong Kong

Australia
  • Canberra
  • Melbourne
  • Adelaide
  • Perth
  • Brisbane
  • Darwin
  • Cairns
  • Newcastle
  • Alice Springs
  • Hobart
  • Sydney


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