Course Details
Implementing Cisco IOS Unified Communications Part 2 (IIUC2 )
Who should attend
- Channel Partner / Reseller
- Customers
Course certification
This course is part of the following Certifications:
- Cisco IP Communications Express Specialist
Prerequisites
he knowledge and skills that a learner must have before attending this course are as follows:
- Interconnecting Cisco Network Devices Part 1 (ICND1)
- Implementing Cisco IOS Unified Communications (IIUC)
Course Objectives
Upon completing this course, the learner will be able to meet these overall objectives:
- Configure the basic features and functionality of Cisco Unified Communications Manager.
- Express to support IP phones, analog voice interfaces, digital voice interfaces, VoIP dial peers, digit manipulation, class of service, network management, and capturing Call Detail Records.
- Configure advanced Cisco Unified Communications Manager Express features for both SIP and SCCP phones.
- Implement hardware and software media resources: transcoding, conferencing, and music on hold 2 Implementing Cisco IOS Unified Communications Part 2 (IIUC2) v1.0 © 2008 Cisco Systems, Inc.
- Implement Cisco Unified CallConnector Mobility server to track Cisco Unified Communications Manager Express phones and PSTN connections, provide single number reach services, and integrate call control through Windows add-ins.
- Configure Cisco Unity Express: users, groups, voice mailboxes, Instant Messaging, VoiceView, notification, Live Record, Cisco Unity Express AutoAttendant, and troubleshoot Cisco Unity Express.
- Extend Cisco Unity Express by configuring a Unified Messaging Gateway to simplify VPIM networking between Cisco Unity Express
Course Contents
This is a 5-day advanced course in implementing Cisco Unified Communications Manager Express and Cisco Unity Express systems. As a follow-on course to Implementing Cisco IOS UC Systems (IIUC), CUCME students will learn to implement CME to support SCCP and SIP endpoints. In addition Unified Messaging Gateways (UMG), and PSTN calling will be configured. Students will configure CUE voicemail networking and VPIM. Operation and troubleshooting will include tracing and debugging of CME, CUE and UMG.
- Module 1: Review of Cisco Unified Communications Manager Express Fundamentals
- Module 2: Configuration of Cisco Unified Communications Manager Express Features
- Module 3: Configuration of New Cisco Unified Communications Manager Express Features
- Module 4: Implement Media Resources Overview
- Module 5: Implement Cisco Unified CallConnector and Cisco Unified Call Connector Mobility
- Module 6: Cisco Unity Express Voice Mail and AutoAttendant Configuration
- Module 7: Cisco Unity Express VPIM Networking and Cisco Unified Messaging Gateway
- Module 8: Troubleshooting Cisco IOS Software-Based Unified Communications
Price (excl. VAT):
£ 1895 GBP 
Duration: 5 days
Dates: Weekly
Online Training: Available
LOCATIONS
Locations : Cities as shown below
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United States
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Anchorage, AK
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Little Rock, AR
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Phoenix, AZ
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Tempe, AZ
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Tucson, AZ
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Anaheim, CA
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Burbank, CA
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Glendale, CA
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Irvine, CA
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Los Angeles, CA
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Mountain View, CA
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Redwood City, CA
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Sacramento, CA
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San Diego, CA
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San Francisco, CA
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San Jose, CA
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Santa Clara, CA
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Denver, CO
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Hartford, CT
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Washington, DC
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Ft. Lauderdale, FL
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Jacksonville, FL
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Miami, FL
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Orlando, FL
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Tampa, FL
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Atlanta, GA
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Honolulu, HI
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Boise, ID
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Chicago, IL
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Chicago (Schaumburg)
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Oakbrook, IL
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Indianapolis, IN
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Kankas City, KS
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Louisville, KY
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New Orleans, LA
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Boston, MA
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Boxborough, MA
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Westford, MA
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Baltimore, MD
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Columbia, MD
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Elkridge, MD
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Rockville, MD
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Detroit, MI
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Minneapolis, MN
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St. Louis, MO
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Charlotte, NC
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Raleigh / Durham, NC
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Omaha, NE
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Edison, NJ
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Montvale, NJ
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Edison / Morristown, NJ
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Albuquerque, NM
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Las Vegas, NV
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Reno, NV
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Albany, NY
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New York, NY
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Rochester, NY
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Cincinnati, OH
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Cleveland, OH
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Columbus, OH
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Oklahoma City, OK
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Portland, OR
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Philadelphia, PA
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Pittsburgh, PA
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Nashville, TN
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Austin, TX
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Dallas, TX
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Houston, TX
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Richardson, TX
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San Antonio, TX
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Salt Lake City, UT
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Dulles, VA
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Herndon / Reston, VA
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Norfolk, VA
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Richmond, VA
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Tysons Corner, VA
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Seattle, WA
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Milwaukee, WI
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Canada
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Calgary, AB
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Edmonton, AB
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Vancouver, BC
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Winnipeg, MB
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St. John's, NL
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Halifax, NS
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Mississauga , ON
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Ottawa, PM
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Toronto, ON
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Montreal, QC
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Quebec City, QC
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Regina, SK
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United Kingdom
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London
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Wakefield
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Coventry
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Wokingham
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Birmingham
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Manchester
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Liverpool
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Leeds
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Newcastle
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Bristol
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Cardiff
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Reading
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Milton Keynes
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Exeter
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Glasgow
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Edinburgh
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Aberdeen
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Belfast
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Online
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Ireland
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Dublin
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Shannon
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Cork
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Galway
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Limerick
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Sligo
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South Africa
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Johannesburg
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Cape Town
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Durban
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Germiston
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Pretoria
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Port Elizabeth
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Bloemfontein
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Singapore
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New Zealand
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Auckland
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Wellington
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Christchurch
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Hamilton
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Tauranga
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Dunedin
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HongKong
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Australia
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Canberra
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Melbourne
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Adelaide
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Perth
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Brisbane
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Darwin
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Cairns
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Newcastle
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Alice Springs
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Hobart
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Sydney
